Not heating or cooling
Tell us which operating mode you selected, whether the indoor fan runs, and which rooms are affected. A change in performance needs diagnosis before choosing a repair.
A room that will not warm up. An indoor head that drips. A controller showing an unfamiliar code. Tell OnCape what has changed so we can discuss repair for your ductless system.
Mini-split systems can serve one room or several separate spaces. Knowing whether the problem affects one indoor unit or the whole system helps explain the work needed. OnCape provides ductless repair for homes, seasonal properties, and businesses across Cape Cod.
Tell us which operating mode you selected, whether the indoor fan runs, and which rooms are affected. A change in performance needs diagnosis before choosing a repair.
Mention whether airflow changed suddenly or gradually, and whether other indoor units work normally. Filter condition, indoor-unit condition, and the wider system are useful points to discuss.
Describe where the water appears and when you first noticed it. Include whether it happens while cooling. A water leak is a reason to request diagnosis, even if the room still feels comfortable.
Copy the displayed code exactly and tell us when it appears. Describe any new sound or pattern of stopping. A code helps guide the conversation; it does not by itself identify the part that needs replacing.
Start by identifying the fault. Equipment condition, repair history, parts availability, and how well the system serves your rooms all matter when comparing the options.
If your comfort needs have changed, mention new living spaces or rooms the existing setup never served well. That is a different question from restoring a system that previously worked as expected.
Share your town, equipment details, and symptoms. We will follow up to discuss the work and arrange the next step. You do not need to identify the cause or know the model number before contacting us.
For a seasonal home, use the Cape Cod property’s town and tell us when someone can be available. Confirm access and scheduling directly with the team; sending a request does not reserve an appointment.
Explore mini-split installation and replacement for a different service need, or see our photos from real OnCape jobs.
OnCape serves Eastham, Wellfleet, Truro, and Provincetown. Start with the town where the work is needed, whether you live here year-round, manage a business, or are planning your next stay.
Explore all Cape Cod coverageChoose your town to start a service request.
Away from the Cape? Share your plans now and confirm availability and access with the team before arranging a visit.
Have a question about your system?
Let’s talk it through.
Yes. Tell us which unit is affected and whether the others still heat or cool normally. That distinction is useful when discussing a multi-room system.
Choose repair and describe the symptoms. Routine maintenance and diagnosing an active fault serve different purposes. The team can discuss whether cleaning or other maintenance is also appropriate.
No. Copy the code as displayed and include the make and model if you have them. Codes differ between equipment models, so an online explanation may not apply to your system.
OnCape serves Eastham, Wellfleet, Truro, and Provincetown, as well as the rest of Cape Cod. Include the property town when requesting a visit so we can discuss the work and scheduling.
A repair, a replacement, or a little preventive care. Tell us what you need.